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Roberta, I want to thank you for your awesome and inspiring “super” customer service. I can see how you go to the ends of the earth for your clients. We have been the benefactors of your untiring work ethic. It’s one of the reasons we wanted to partner with you to do this. We knew that our Client would be in professional and caring hands with the highest integrity.
Recent CustomerClient Services Manager / Claims Management
Two of our Disability Management Analysts attended Roberta’s training last week. One is a seasoned DM/WC analyst; the other one is new in our unit but is a seasoned HR and Employee Relations analyst. Both could not have said enough great things about Roberta’s training. They couldn’t wait to tell me about it this morning! They were just raving (and I mean RAVING) about how great she was; how she spoke for the entire day and remained engaging and energetic; and how they were absorbing everything Roberta said!
Cecilia QuiambaoAbsence and Disability Program Manager
I just want to thank you again for your time and invaluable contributions to our department. Our Disability Accommodations Committee President was blown away by your comprehensive, informative presentation (on Reasonable Accommodations and the Interactive Process), and very pleasant and professional oratory skills.
Savia BaronInteractive Process / Reasonable Accommodations Facilitator
Roberta and I are Strategic Alliance Partners. She brings the technical knowledge of disability management and I bring the organizational change experience. We have collaborated on several projects with PG&E Company. She is immensely knowledgeable and a true pioneer in her discipline and field of expertise. More importantly, she is true collaborative partner, willing to work through intractable challenges and find innovative solutions that further employees’ return to work.
Kathy Hart, Ed.D.Corporate Clarity Consultant, Speaker & CoachClearVision Consulting, Inc.
Roberta is a gem. She’s able to take a potentially dull topic — disability employment law and management — and keep a room full of participants engaged. She clearly knows her subject matter inside/out and has the rare talent of anticipating questions before they’re asked so that participants feel as if she really understands them. And she does it all with a warm and authentic demeanor. I whole-heartedly recommend her. It was a pleasure to be her student. And when I hired her to train our company’s supervisors, she made me look good for doing so.
Gael SapiroHR DirectorFremont Group, LLC
After attending a conference and listening to a presentation by Roberta, I knew she would be a great resource for our entire team. Our organization brought her in to provide advanced training and all were thoroughly impressed. Roberta’s approach to the interactive process and reasonable accommodations was clear and refreshing. Her knowledge and expertise from the basics to even the most unusual situations was extremely helpful. We are happy to have her as a resource.
Gabrielle DanielClaims AnalystKeenan
Roberta delivered customized training for our HR team on how to deal with the ins-and-outs of the employees and the Americans with Disabilities Act. The training was very on-point, and Roberta definitely came to the table with a lot of subject matter expertise. We were able to ask questions about specific situations, and Roberta was very generous with her knowledge and experience in her responses.
Terri ShultisVice President Human ResourcesGolden Gate University
Roberta’s expertise, experience, outstanding communication skills and her collaborative approach make her a leader in disability management. Whenever I have a question regarding workplace accommodations, Roberta is my “go-to” person.
Steve Wiesner MDChief of Occupational Health, The Permanente Medical Group, Inc.
We were very pleased with the level and quality of work provided by DMG in the analysis of our exempt/non-exempt positions. The work was of much higher quality that other consultants we have worked with in the past
I learned more from this (Job Accommodations) training by DMG than all the other trainings on this I have been too combined – excellent job of helping employers navigate this process!
Recent Program Attendee